The future of work
The
connection
crisis:
Workplace connection is more crucial
than ever, yet we’re experiencing it less.
As it turns out, frontline managers play a
critical role in fostering these
connections, regardless of the working
model your company supports.
Lack of connection in the workplace negatively impacts employee retention, performance, well-being, and more.
+129%
LONELINESS
+107%
ANXIETY + DEPRESSION
+78%
BURNOUT
+49%
STRESS
Connection fuels performance
Strong relationships enable different perspectives, collaborative problem-solving, and greater access to resources. Employees who prioritize connection experience benefits like:
+34%
IMPROVED STRATEGIC PLANNING SKILLS
+34%
INCREASED GOAL ATTAINMENT
+27%
MORE JOB SATISFACTION
+23%
STRONGER GROWTH MINDSET
Managers are key for creating connection
Over the past year, we conducted new research that studied 17,000 frontline managers and observed an emerging leadership profile driving higher business performance, revenue, and team performance.
‍
We found that managers who can strengthen their coaching and problem-solving skills, be more authentic with their teams, and work to recognize employee contributions are riding a wave of effectiveness to the bank. Their organizations experience:

5 BetterUp Labs research 2021–2024
+400%
RETURN ON
ASSETS
+30%
EPS 5-YEAR
GROWTH
+17%
BOOST IN
INNOVATION
4 critical skills
that boost a
manager’s ability
to improve team
performance