AI
The next evolution in management
The mindsets that define success
in the age of AI
Pilots vs Passengers
Our research reveals two types of people in the Age of GenAI: Pilots and Passengers. Pilots thrive because they embrace two vital mindsets: optimism and agency—taking charge with confidence, while Passengers tend to follow the lead of others.
Pilots power your business
These energized, optimistic Pilots are 3.6 times as productive at work than Passengers.

Pilots are more than three times as likely to stay at your organization than Passengers. 
3.6x
MORE PRODUCTIVE
3.1x
MORE LOYAL
Managers create more Pilots
We know many things drive mindsets for employees. But far and away the greatest influence on mindsets are your frontline managers. Managers are the biggest lever to shift mindsets.
50%
managers
34%
org culture
16%
coworkers
Invest in coaching 
to cultivate the 
pilot mindset
With the help of 12+ months of ongoing development via coaching, managers drive:
Team innovation
Team performance
Team agility
Direct report
productivity
-52%
-54%
+90%
+50%
+20%
+15%
Direct report burnout
Lower turnover intention
for direct reports